FAQs

Frequently Asked Questions​

No, we are not licensed plumbers. We specialize in drain cleaning, sewer line clearing, high-pressure water jetting, and camera inspections. If you have a plumbing-related issue like fixture installation or pipe replacement, we recommend contacting a licensed plumber.

We clean kitchen sinks, bathroom sinks, tubs, showers, toilets, floor drains, main sewer lines, French drains, and exterior area drains for both residential and commercial properties.

If multiple drains in your home are slow or backing up at the same time — especially the lowest ones like basement drains or toilets — it’s often a sign of a main line clog. Call us for a fast diagnosis.

Snaking (mechanical rodding) uses a cable to break up blockages, while jetting uses high-pressure water to blast through grease, scale, and buildup. We use the method that’s best for your specific issue.

Yes. We offer CCTV video inspections to look inside your pipes and find the root of the problem — whether it’s a collapsed line, heavy buildup, roots, or other blockages.

Yes, we’re available 24/7 across Rhode Island for drain and sewer emergencies. Nights, weekends, holidays — we’re always ready when your drains aren’t.

Absolutely. We provide honest, straightforward pricing based on the issue and the equipment needed — no commissions, no upselling, and no surprise charges.

Yes. We handle routine maintenance and emergency service for restaurants, apartment buildings, retail spaces, and municipal systems — including grease removal and high-volume jetting.

Yes. We offer preventative maintenance services tailored to your property’s needs, including regular jetting schedules for high-use commercial lines.

Guaranteed Rooter Service has been serving Rhode Island since 1971 — that’s over 50 years and three generations of expert, family-run service you can trust.